Reset Your Password

2. That opens the login page. Now click on the "Forgot your password?" link.

3. Now enter your email address and hit the "Submit" button. A message will appear that you have successfully submitted the request. You will also get an email with your password reset instructions.

4. The subject line to look for is "HealthMeans: Password Reset". 

Note: If you do not see it right away be sure to check your spam/junk folder or the Promotions folder if you use Gmail. Sometimes it lands there. 

5. Open the email and click on the hyperlinked "Click Here" text.

6. Now enter your new password and click on the "Update Password" button.

Note: Make sure that the passwords match since they are case-sensitive with no spaces in front, middle or end. 

7. A green confirmation box will appear. Click on the login link inside the box.